FOIA Compliance in Encrypted Messaging: What Agencies Need to Know
Encrypted messaging apps like Signal are popular communication tools among government agencies because of their secure features. However, their lack of room for call monitoring has raised significant concerns about compliance with the Freedom of Information Act (FOIA) and open record laws. While these apps offer enhanced privacy and security, they also present challenges for transparency and record-keeping requirements. Challenges of Monitoring Signal Calls Under FOIA and various state-level open record laws, government agencies must preserve and disclose records of official communications upon request. However, when officials use encrypted apps like Signal, messages and call logs may not be stored,...